Contact information regarding the Pandemic-Electronic Benefit Transfer (P-EBT) cards:

Contact numbers:
HSD Hotline- 1-800-283-4465
PED Hotline- 1-505-660-4822
FIS number- 1-800-843-8303 (card replacements)

Website links for P-EBT information:
Human Service Department Website
NM Public Education Website
(Pandemic EBT which is under Important information and quick links)

Apply for the Affordable Connectivity Program (formerly Emergency Broadband Benefit)

Please contact Joaquin Alvarado at Joaquin@studiotobe.com for assistance.

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare, and more.

The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

Who Is Eligible for the Affordable Connectivity Program?

A household is eligible if a member of the household meets at least one of the criteria below:

• Has an income that is at or below 200% of the federal poverty guidelines; or
• Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
• Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
• Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
• Received a Federal Pell Grant during the current award year; or
• Meets the eligibility criteria for a participating provider's existing low-income program.

Two Steps to Enroll

1. Go to ACPBenefit.org to submit an application or print out a mail-in application.
2. Contact your preferred participating provider to select a plan and have the discount applied to your bill.

Some providers may have an alternative application that they will ask you to complete.

Eligible households must both apply for the program and contact a participating provider to select a service plan.

APPLY NOW